Refunds are available to customers within 14 days of product delivery. In order to receive a refund, the following conditions must be met:
- Product(s) must be returned along with original packaging
- Product(s) must be unused and not damaged.
If the listed conditions are not met, Bundles For Hope reserves the right to refuse a refund.
Customers are responsible to pay for their own return shipping. To initiate a return, visit the contact us page listed under the Home Tab. Complete the form stating that you would like a refund and the reason why. In the email please include your order number. Once the email is received and the request for a refund has been made, we will wait for the customer to ship the item. Once the item has been received and it has been verified that the return policy conditions have been met customers will receive a full refund. Customers may contact customer care via email or phone to follow up on the status of any return/refund in process.
Returns should be sent to:
Bundles For Hope